Why Your Freight Broker Still Uses a Spreadsheet (And What It's Costing You)

A typical mid-sized carrier running 150 trucks moves roughly 300 loads per week. Of those, 40 to 60 loads are partial, meaning the truck leaves with empty capacity. That inefficiency costs $2,100 to $3,200 per week in wasted fuel and labor. Scale that across a year and a single carrier is hemorrhaging between $110,000 and $165,000 in preventable waste. Most of that loss happens in dispatch: the broker takes a call, writes the load on paper or in a spreadsheet, calls three trucking companies, waits for callbacks, then manually enters the assignment into a system that is already three days behind.